Free shipping from $99 on all US orders (All taxes included)

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Shipping and returns

Fast and reliable delivery:

  • Delivery between 3 and 6 days after dispatch of the order (From our Warehouse in France)
  • Free delivery for orders over $99 VAT with Fedex - All taxes included
  • The shipping cost if you don't reach the 99$ VAT is $9,90 (taxes included)

Of course: discreet package...

Orders are shipped in plain boxes that do not mention Strap-on-me.

The sender that appears on the package is Lovely Planet and the tape used is neutral.

For your payment transactions (Credit Card or Paypal), the name that appears is Lovely Planet.

At no time will we use or transmit your personal data.

 

Refund terms: it's very simple!

If the reason for the return is based on the right of withdrawal, the customer shall bear the costs of return. 

The return period is 14 days from receipt of your order. 

The sextoy will have to be returned to its original, unopened and unused packaging along with by the completed return form (downloadable here), at the following address 

 

LOVELY PLANET (Strap On Me return service)

560 avenue du Garlaban

13420

Gémenos, FRANCE

 

In case of a faulty return, Strap-on-me will pay for the return and re-shipment costs of the new sextoy.

In the case of a refund, it will be made directly to the method of payment used for the purchase within a maximum of 7 days following the date of receipt of the returned package.

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