Your Cart is Empty
Orders are shipped in plain boxes that do not mention Strap-on-me.
The sender that appears on the package is Lovely Planet and the tape used is neutral.
For your payment transactions (Credit Card or Paypal), the name that appears is Lovely Planet.
At no time will we use or transmit your personal data.
The customer shall be responsible for return costs if the reason for the return is based on their right of withdrawal. Returns must be made within 14 days of receiving the order.
For the return to be accepted, the sex toy must be returned, unused and unopened, in its original packaging, accompanied by the completed return authorization (downloadable here), at the following address
LOVELY PLANET (Strap On Me return service)
560 avenue du Garlaban
13420
Gémenos, FRANCE
We will process your return as soon as possible upon receipt and will issue a refund directly to the payment method used for the purchase.
If a return is being requested for a defective item, please contact our customer service department within 14 days of receiving the order.
